Bugzilla – Bug 12265
Baby won't connect [intermittent] to non broadcasted SSID - Apple Timecapsule
Last modified: 2011-05-30 00:24:28 UTC
Turning off SSID broadcasting on my router..The Baby Boom would not connect. I tried this with both No Encryption and with WPA2. This was with firmware r5974
Hmm, not sure how this should actually work. The non-broadcast AP is in the list, but (obviously) w/o SSID: # wpa_cli scan_r Selected interface 'eth1' bssid / frequency / signal level / flags / ssid 00:1e:2a:55:f4:32 2412 212 [WPA2-PSK-CCMP][WPS] No Support 00:18:4d:85:e0:44 2462 209 [WPA2-PSK-CCMP-preauth] No Device 00:22:3f:13:cd:f8 2437 204 [WPA2-PSK-CCMP][WPS] WGR614L 00:21:29:c7:7a:6a 2427 202 [WPA2-PSK-CCMP][WPS] WRT54G2 00:21:91:33:f6:8f 2417 199 [WPA2-PSK-CCMP][WPS] DIR-300 00:11:6b:2a:27:06 2447 200 [WPS] and the wpa_supplicant.conf file looks ok: # cat /etc/wpa_supplicant.conf ctrl_interface=/var/run/wpa_supplicant update_config=1 network={ ssid="wbr-6001" key_mgmt=NONE } but wpa_supplicant does not connect.
IS there any error message or any other debug information from the supplicant, Felix?
This bug has been identified as one that may not be required for MPQ since it now seems clear that MPQ and MP firmwares will be different. Please comment if you disagree with this assessment. Thanks!
My only requirement is that the firmware we ship with, out of box, will include the fix for this bug. How we get there is up to engineering.
r6430 does NOT address this issue. Deferring bug to MP.
Fixed in r6577
Testing with r6865 I am seeing this again. When trying to connect to a hidden SSID the connection attempt fails. The first time I tried it I got this error: "DHCP Address Can't Be Found' After selecting "Try again" I got a different error message: "Can't Connect ... We were unable to connect using the above password" I tried on 2 different routers: Apple TimeCapsule and Linksys WRT54G.
Dan: I don't see this here - also retried with Apple Airport and r6865 and Baby connected just fine. The error message you got indicates a DHCP issue. Please make sure a DHCP server is running, reachable and has IP addresses left to give out from its pool. Could you please try / test if Baby can connect if the SSID is not hidden? If that works, hide the SSID again, do a factory reset and try again and report back if it still fails. But as I said, I don't think it's a hidden SSID issue you are seeing, but a DHCP problem. Thanks
QA to re-verify with router test matrix
Felix-- You may be correct. See my tests below. I'm either seeing a problem with the Apple router or I'm seeing a very intermittent issue with hidden SSIDs on Apple routers. Bug 13167 leads me to wonder if Baby is producing the wrong error when it has trouble connecting- wired or wirelessly. FWIW, when I looked at this last week, I remember specifically after one failed attempt I unhid the SSID and Baby connected successfully. My tests today: 1. Factory Reset Baby A ... directed it to connect to my Apple Timecapsule with hidden SSID ... Error: "DHCP Address Can't Be Found" 2. Factory Reset Baby B ... directed it to connect to my Apple Timecapsule with hidden SSID ... Error: "Can't Connect; You entered: <correct key>; We were unable to connect using the above password." --> I reset the Apple Timecapsule at this point 3. Factory Reset Baby A ... directed it to connect to my Apple Timecapsule with hidden SSID ... connected successfully. 4. Factory Reset Baby B ... directed it to connect to my Apple Timecapsule with hidden SSID ... connected successfully. --> Pulled out a Linksys WRT54G2 V1 5. Factory Reset Baby A ... directed it to connect to the Linksys router with hidden SSID ... connected successfully. 6. Factory Reset Baby B ... directed it to connect to the Linksys router with hidden SSID ... connected successfully. --> Trying Apple Timecapsule again. 7. Factory Reset Baby A ... directed it to connect to my Apple Timecapsule with hidden SSID ... connected successfully. 8. Factory Reset Baby B ... directed it to connect to my Apple Timecapsule with hidden SSID ... connected successfully.
Created attachment 5563 [details] error log Here is a tail-f log from my attempt with a Linksys 610N I'm getting the 'can't connect' message
(In reply to comment #11) > Created an attachment (id=5563) [details] > error log > > Here is a tail-f log from my attempt with a Linksys 610N > > I'm getting the 'can't connect' message bah... forget my comment, I was checking the wrong security model during setup
From Dan's comment I understand it was an issue with Time Capsule and not with Babys wireless.
Reducing priority. Should this be closed?
Ross is testing this now with latest MP firmware, assigning to him so he can research it. Ross: Please test with all the apple routers we have.
Not reproducible against airport extreme; Anoop please try reproducing this once again with current firmware.
Dan can you also please test again with your time capsule.
Sorry no, I can't. It's in the office-- I'm not. I'm back Aug. 31.
not reproduceable with a linksys wrt54g with firmware r7211. Tried it about 10 time and was successfull everytime.
Tested on Apple Timecapsule. Connected fine multiple times.