Bug 11992 - RadioTime Presets does not function.
: RadioTime Presets does not function.
Status: ASSIGNED
Product: MySqueezebox.com
Classification: Unclassified
Component: RadioTime
: unspecified
: PC Windows XP
: P2 normal (vote)
: Joplin
Assigned To: Andy Grundman
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2009-05-07 12:14 UTC by Osama Zaidan
Modified: 2010-05-17 12:46 UTC (History)
3 users (show)

See Also:
Category: ---


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Description Osama Zaidan 2009-05-07 12:14:22 UTC
Some stations from Radiotime do not work when using the "Radio Times Presets" function; all our players behave the same way.

We tested this issue by creating a RadioTime account and added some of stations in question to the RadioTimes’s (Add To Presets). When we tried to play these stations using any of  our player (controller, SB3, Boom or Transporter) by going to InternetRadio->Radio Time Presets, we got the following error;
"Cannot  play this unsupported  or P 0 of 0"

Talking to QA we found that this problem is occurring because RatioTime now is using a Java script to play these stations.

RadioTime needs to allow our customers to play these streams with their SB players.

RN = 090421-000103


Some of the reported stations
------------------------------
    1   Listen (javascript:play(35652,0,0,0);)      Country Legends 97.1 (KTHT) (http://radiotime.com/station/s_35652/Country_Legends_971.aspx)                                                                                                              Station  (http://radiotime.com/MyRadio.aspx#) 
    2   Listen (javascript:play(67411,0,0,0);)      WNEW.com (WWFS-HD2) - Where Rock Lives - 102.7 FM (http://radiotime.com/station/s_67411/WNEWcom_1027.aspx)                                                                                               Station  (http://radiotime.com/MyRadio.aspx#) 
    3   Listen (javascript:play(52418,0,0,0);)      Q104 Deep Classics (WAXQ-HD2) - 104.3 FM (http://radiotime.com/station/s_52418/Q104_Deep_Classics_1043.aspx)                                                                                             Station  (http://radiotime.com/MyRadio.aspx#) 
    4   Listen (javascript:play(52457,0,0,0);)      Classic Lite (WLTW-HD2) - 106.7 FM (http://radiotime.com/station/s_52457/Classic_Lite_1067.aspx)                                                                                                         Station  (http://radiotime.com/MyRadio.aspx#) 
    5   Listen (javascript:play(52657,0,0,0,1);)    AccuRadio Broadway - The Ultimate Brodway Musicals Radio Station (http://radiotime.com/station/s_52657/AccuRadio_Broadway.aspx)                                                                          Station  (http://radiotime.com/MyRadio.aspx#) 
    6   Listen (javascript:play(52588,0,0,0,1);)    AccuRadio Broadway: Overtures - The Ultimate Brodway Musicals Radio Station (http://radiotime.com/station/s_52588/AccuRadio_Broadway_Overtures.aspx)                                                     Station  (http://radiotime.com/MyRadio.aspx#) 
    7   Listen (javascript:play(90569,0,0,0,1);)    AccuRadio Folk Classics - The Next Generation of Radio (http://radiotime.com/station/s_90569/AccuRadio_Folk_Classics.aspx)                                                                               Station  (http://radiotime.com/MyRadio.aspx#) 
    8   Listen (javascript:play(90885,0,0,0,1);)    AccuRadio Melodies and Memories - The Next generation Of Music. (http://radiotime.com/station/s_90885/AccuRadio_Melodies_and_Memories.aspx)                                                              Station  (http://radiotime.com/MyRadio.aspx#) 
    9   Listen (javascript:play(82865,0,0,0,1);)    AOL Showtunes - Your Ticket To Broadway's Best (http://radiotime.com/station/s_82865/AOL_Showtunes.aspx)                                                                                                 Station  (http://radiotime.com/MyRadio.aspx#) 
    10  Listen (javascript:play(91122,0,0,0,1);)    AccuRadio Smooth Jazz : Smooth Instrumentals - The Place For Lush Melodies And Smooth Grooves (http://radiotime.com/station/s_91122/AccuRadio_Smooth_Jazz__Smooth_Instrumentals.aspx)                    Station  (http://radiotime.com/MyRadio.aspx#) 
    11  Listen (javascript:play(37894,0,0,0,1);)    AOL Oldies Hits - Shake, Rattle & Roll To These '50s & '60s Classics (http://radiotime.com/station/s_37894/AOL_Oldies_Hits.aspx)                                                                         Station  (http://radiotime.com/MyRadio.aspx#) 
    12  Listen (javascript:play(29616,0,0,0);)      1010 WINS - All News. All The Time. (http://radiotime.com/station/s_29616/1010_WINS.aspx)                                                                                                                Station  (http://radiotime.com/MyRadio.aspx#) 
    13  Listen (javascript:play(27760,0,0,0);)      WCBS Newsradio 880 - News, Traffic & Weather for NY, NJ & CT (http://radiotime.com/station/s_27760/WCBS_Newsradio_880.aspx)                                                                              Station  (http://radiotime.com/MyRadio.aspx#) 
    14  Listen (javascript:play(37903,0,0,0,1);)    AOL '50s Oldies - The Golden Age Of Rock'N'Roll (http://radiotime.com/station/s_37903/AOL_50s_Oldies.aspx)                                                                                               Station  (http://radiotime.com/MyRadio.aspx#) 
    15  Listen (javascript:play(21272,0,0,0);)      WMTR - Good Time Oldies - 1250 AM (http://radiotime.com/station/s_21272/WMTR_1250.aspx)                                                                                                ON NOW: JJ McKay  Station  (http://radiotime.com/MyRadio.aspx#) 
    16  Listen (javascript:play(38031,0,0,0,1);)    AOL Folk - The best folk music of yesterday & today (http://radiotime.com/station/s_38031/AOL_Folk.aspx)                                                                                                 Station  (http://radiotime.com/MyRadio.aspx#) 
    17  Listen (javascript:play(37921,0,0,0,1);)    AOL Sailing Away - Your Home For Soft Hits (http://radiotime.com/station/s_37921/AOL_Sailing_Away.aspx)                                                                                                  Station  (http://radiotime.com/MyRadio.aspx#)
Comment 1 Andy Grundman 2009-05-07 12:23:43 UTC
You added these to your presets via radiotime.com?  What RadioTime username has these bad javascript links in it?
Comment 2 Osama Zaidan 2009-05-07 12:37:25 UTC
My SN account:
osama@slimdevices.com
Comment 3 Andy Grundman 2009-05-07 12:43:45 UTC
OK, so look here.  The links are fine:

http://opml.radiotime.com/Browse.ashx?c=presets&partnerId=16&username=nuraosama
Comment 4 Osama Zaidan 2009-05-07 13:07:27 UTC
Hi Andy, 

From my account 
Using the play Go to Internet->Radio Time Presets and choose # 2 AccuRadio Melodies and Memories.
Comment 5 Seth Schulte 2009-05-07 14:51:55 UTC
Sorry, bit confused after these comments. Is this problem still occurring?
Comment 6 Osama Zaidan 2009-05-07 15:14:34 UTC
Yes, 
When customers add their Radiotime account to their SN account, their SB player will show an option called “Radio Time Presets” under the Internet Rdadio, that where these stations are not playing.
See the screenshots on bug 11872 they may help a bit.
Comment 7 Paul 2009-05-10 17:15:45 UTC
As of today access to Radiotime presets for AOL and Accuradio are empty or not working
Comment 8 Seth Schulte 2009-05-21 16:54:46 UTC
Feedback from Radiotime: I can't reproduce using the kinds of calls the SqueezeBox would make.  Can one of your engineers get me a packet trace?

Andy, can you provide this?
Comment 9 Andy Grundman 2009-05-21 17:29:38 UTC
Ah you know what, I see in the OPML here:

http://opml.radiotime.com/Browse.ashx?c=presets&partnerId=16&username=nuraosama

That they use type=link for the unsupported presets.  So there shouldn't be an issue, as you can't play that.  You should get pushed to an error menu:

http://opml.radiotime.com/Tune.ashx?error=true&username=nuraosama&partnerId=16

However, this is formatted wrong, I will follow up with them.
Comment 10 Osama Zaidan 2009-06-04 09:48:48 UTC
Hello All,

Any status on this bug?
Comment 11 Dan Evans 2009-06-12 13:14:26 UTC
Andy-- What did you learn from RadioTime on this issue?
Comment 12 Paul 2009-07-31 20:29:22 UTC
Any progress in this matter?
Comment 13 Terrence Faulkner 2009-08-12 05:45:38 UTC
My problem with the presets arises from the fact that I own two Squeezebox Booms. I am unable to have different stations assigned to my unit and to my wife's unit. If a preset is changed on one internet radio the same change is automatically made on the other. - Terry Faulkner
Comment 14 Osama Zaidan 2009-09-14 09:39:45 UTC
Can anyone give us an update on this bug, customer is asking for an update?
Comment 15 Paul 2009-09-30 20:25:45 UTC
The preset function worked before the software update to squeezebox.com. I receive a message telling me to sign in -- I have already signed into Radiotime because I can access the stations- but not from the favorites tab
Comment 16 Paul 2009-10-12 06:35:53 UTC
the presets on my Squeezebox Boom in the Radiotime menu still indicate empty. They do not link to the Radiotime web page. Any progress in correcting this?
Comment 17 Osama Zaidan 2009-11-02 08:40:21 UTC
Customer provided the following stations as an example of the stations he is not able to access from his "My Presets" option on RadioTime, when he connect to mysqueezebox.com.  



AOL Sailing Away

AOL Showtunes

AccuRadio 50s and 60s Comedy

AccuRadio Broadway

AccuRadio Broadway: 1950s

AccuRadio Broadway: Overtures

AccuRadio Broadway: Wide Playlist

AccuRadio Folk Classics

AccuRadio Love Songs Radio

AccuRadio Melodies and Memories

AccuRadio Motel California

AccuRadio Smooth Jazz : Smooth Instrumentals

AccuRadio Swingin' Pop Standards




RN= 091031-000712
Comment 18 Paul 2010-01-20 04:00:28 UTC
Is any progress being made regarding solving this bug or am I merely receiving lip service from Logitec?

Paul
Comment 19 Paul 2010-01-20 04:02:56 UTC
Is anything being done to move this along? It appears that all that I see are emails.

Paul
Comment 20 Paul 2010-03-08 12:23:53 UTC
Any progress on this? or has the issue been tossed?

Paul
Comment 21 Paul 2010-05-17 12:46:08 UTC
This bug goes back to May 2009--it's having its one year anniversary. Has there been any progress in rectifying this? This bug limits my enjoyment of the SqueezeBoxBoom.