Bug 11960 – PartnerAccountInactiveError is not user friendly

Bug 11960 - PartnerAccountInactiveError is not user friendly

Summary:

PartnerAccountInactiveError is not user friendly

Status:	RESOLVED WONTFIX

Product:	MySqueezebox.com
Classification:	Unclassified
Component:	Sirius
Version:	Prod
Platform:	PC Other

Importance:	-- normal (vote)
Target Milestone:	Joplin
Assigned To:	Andy Grundman

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2009-05-04 14:46 UTC by Blackketter Dean
Modified:	2019-01-25 11:40 UTC (History)
CC List:	2 users (show)

See Also:
Category:	---

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Description Blackketter Dean 2009-05-04 14:46:19 UTC

The error that comes up when a user's credit card is expired (on the Sirius side) is shown as: PartnerAccountInactiveError on Squeezebox.

Should be something more friendly.

Comment 1 Weldon Matt 2009-05-04 16:16:06 UTC

Do we know that the credit card has expired in this case, or just that there is an account-related problem?  Sounds like we need a solution for this that goes beyond the SIRIUS case?

Comment 2 Andy Grundman 2009-05-04 16:19:55 UTC

All we get back is a generic Sirius error, nothing we can do on our end.

Comment 3 James Richardson 2009-05-05 09:48:59 UTC

How about we put in something like 'Contact Sirius Support' anytime we get a ""generic"" error?

Comment 4 Andy Grundman 2009-07-28 12:53:34 UTC

Punting bugs that won't make it for the next release.