Bug 11946 – Controller fails to upgrade from 7.3 r3993 to r5225

Bug 11946 - Controller fails to upgrade from 7.3 r3993 to r5225

Summary:

Controller fails to upgrade from 7.3 r3993 to r5225

Status:	CLOSED WORKSFORME

Product:	SB Controller
Classification:	Unclassified
Component:	SB Server
Version:	unspecified
Platform:	PC Windows Home Server

Importance:	-- major (vote)
Target Milestone:	---
Assigned To:	James Richardson

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2009-05-02 01:06 UTC by tritid-t7
Modified:	2012-02-27 17:19 UTC (History)
CC List:	3 users (show)

See Also:
Category:	---

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Description tritid-t7 2009-05-02 01:06:48 UTC

I just installed 7.3.3 beta on my Windows Home Server. The controllers tell me there is an upgrade but then the upgrade fails.

A Boom on the same WIFI netwrok has upgraded correctly from 43 to 45.

Best
Alain

Comment 1 James Richardson 2009-05-02 07:18:55 UTC

Alain: can you go to the /cache directory and verify which version of 7.3.3 firmware is located there please

Comment 2 James Richardson 2009-05-02 07:19:20 UTC

Also, what version of firmware is currently on your controller

Comment 3 tritid-t7 2009-05-02 08:03:03 UTC

James,

thanks for your quick response.

Where should I look for the /cache directory.

Current version of controller is r3993.

Comment 4 tritid-t7 2009-05-02 08:11:13 UTC

I think I found the /cache under Documents and Settings\All users\Application Data\Squeezecenter\Cache

I can see a file named jive_7.3_r5225.bin

Is this what you need?

Comment 5 James Richardson 2009-05-02 08:29:56 UTC

Yes, please restart your server, then check that same location again.  r5225 is an older version, we need to get you to r5549.

Comment 6 tritid-t7 2009-05-02 09:49:06 UTC

Thanks, the cache was upgraded to 5549 after restart and now the controllers update fine.

Thanks a lot for this fantastic response time.
Alain

Comment 7 James Richardson 2009-05-02 10:04:54 UTC

Alain: thanks for the quick confirmation..I'm going to mark this one as resolved then.

Comment 8 James Richardson 2012-02-27 17:19:07 UTC

Closing resolved bugs - if you feel this bug still exists please first re-test with the latest SW/FW version.  If you are able to reproduce then feel free to reopen and attach new logs / steps to reproduce.