Bugzilla – Bug 11870
Internet Radio ALPHA sorted vs Frequency sorted
Last modified: 2009-09-08 09:21:59 UTC
The new Alpha sort of Internet radio is confusing. From a user perspective, they may not know the 'station ID' and will have a harder time finding the station they want. A car Stereo is not sorted by Station ID, but by frequency on the dial. That is the way people are used to finding radio stations. That is also the way other 'home radios' work, by Frequency, not ID. We should have a user selectable OPTION to have either Frequency sort (FM then AM) or Station ID (FM then AM or Mixed)
The RT web UI allows multiple sort options, but last time I looked this was not supported by their OPML feed. I'd like to have those options in SC/jive too.
Talk to RadioTime.
Andy: I humbly disagree with you. I understand this is not a 'coding' issue. It is a Usability issue. Any time we make things more confusing for the customer, we lose business.
In every case and in every way possible, we need to guide our own destiny. Relying on a vendor to champion customer satisfaction will only end in tears. If something changes on the vendor side and it messes up _our_ customer experience then we need to either push back hard on the vendor or solve it ourselves. Sam, Seth... what are our options here?
I've sent mail to Bill @ RadioTime asking him: 1) Why this change was made to "Local" when it is not happening if you manually navigate into, e.g., San Jose via World -> Find a City -> ... 2) To change the "Local" listings back to sorted by ascending-by-frequency 3) To set up some time to talk about a pre-release notification/planning process and also explore the possibility of some sort of version control in the case they need to release an update for their site/other partners that we don't want to/aren't ready to support for our users. I'll update once I hear back.
This has been fixed. It is now sorted by ascending frequency.