Bug 11544 - Now Playing (Sirius Radio) displays Stream stopped message in error
: Now Playing (Sirius Radio) displays Stream stopped message in error
Status: NEW
Product: Logitech Media Server
Classification: Unclassified
Component: Display
: 7.4.0
: PC Windows Vista
: -- normal with 1 vote (vote)
: 8.0.0
Assigned To: Andy Grundman
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2009-03-29 10:07 UTC by Dwayne Hull
Modified: 2011-08-02 10:47 UTC (History)
3 users (show)

See Also:
Category: ---


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Dwayne Hull 2009-03-29 10:07:29 UTC
When a Sirius channel stops, the message "Stream stopped, you are no longer authorized to listen." is displayed. The stream can be restarted by pressing "play" on the remote, but the error message is never cleared in the Now Playing display.
Comment 1 Chris Owens 2009-03-30 09:28:53 UTC
Workaround, Andy thinks that navigating back to 'Now Playing' should clear the message.  

Probably the message should include text indicating that pressing 'play' can get the music playing again.

The message should be fixed to go away after hitting 'play'.
Comment 2 Dwayne Hull 2009-03-30 09:41:13 UTC
Navigating back to now playing does not clear the message. You can get the stream going again by pressing play, but the message is not cleared unless you retune the station.
Comment 3 John Wilcox 2009-05-23 13:29:07 UTC
I'm another Squeezebox Duet/Boom owner with this problem playing Sirius. I thought the problem was with Sirius but your support team referred to me to here so I'll join the CC list and watch for developments...thanks, John
Comment 4 Walker LaRon 2009-06-03 14:40:11 UTC
Ticket 090601-000595

This customer is experiencing this exact issue.

Thanks,

LaRon
Comment 5 Walker LaRon 2009-06-03 14:44:13 UTC
Ticket #090525-000013

Squeezebox Boom?  FW 45
Wireless  
SqueezeCenter 7.3.2
Windows XP Pro
Clean Install of 7.3.2
Norton Internet Security 2009
Linksys WRT54GSV4

This customer is experiencing this exact issue.

He receives the following message:

"Stream stopped, you are no longer authorized to listen"


Thanks,

LaRon
Comment 6 John Wilcox 2009-06-07 11:12:10 UTC
Andy,
Has anything been determined about what is required to fix this bug? I'm curious if you've figured out what is causing this...thanks, John
Comment 7 Andy Grundman 2009-07-29 14:59:04 UTC
Moving 7.4 bugs to 8.0.
Comment 8 Walker LaRon 2009-09-01 15:14:27 UTC
Ticket # 090830-000261

Squeezebox Classic FW 127

Directly Connected to SqueezeNetwork

Sirius Radio Stops, "you are no longer authorized to listen"


Thanks,

LaRon
Comment 9 Walker LaRon 2009-10-13 17:24:31 UTC
090922-003741

Squeezebox Radio
Squeezebox Duet
Squeezebox Server 7.4

After playing Sirius for about an hour (times vary)

He receives the following message:

"Stream stopped, you are no longer authorized to listen"


Thanks,

LaRon
Comment 10 Dwayne Hull 2009-10-18 17:15:58 UTC
I had hoped this would be addressed in 7.4. This is the sort of problem you might expect from software that is "not ready for prime time". There are two issues here:
a) The fact that the stream stops in the first place and that the system doesn't restart it. This doesn't happen when I'm driving around in my car listening to the same music. When I drive through a tunnel or through a canyon that interrupts the signal, it's restarted automatically.
b) The annoying way that the error displays "you are not allowed..." even when music is playing. Yes I can get rid of this by tuning another station and then tuning the original one again, but after a few times I give up do something else with my time.
I beg you to spend less time tinkering with the GUI and more time making the software solid.
Comment 11 Ron Olsen 2011-04-15 11:55:55 UTC
I see the "Stream stopped, you are no longer authorized to listen" error using SBS 7.5.4 on  Fedora 14, playing through a Duet Receiver with firmware 68.

Sirius plays for an hour or two, then suddenly stops and this error message is displayed in the SBS web interface and on the Duet Controller.

Pressing the Play button on the Controller causes playback to resume.
Comment 12 rmreardon1 2011-08-02 10:31:24 UTC
Squeebox Radio (hardware version 5) When playing Sirius channel this message occurs repeatedly "Stream stopped you are no longer authorized to listen" and then music stops.  This happens regardless if the firmware used is version 7.5.4 or version 7.6.0.  Pressing the play button or going back to home screen only stops it from happening temporarily.  It continually does this.  Sirius channels useless.  Please fix this bug!!!!!
Comment 13 Ron Olsen 2011-08-02 10:47:05 UTC
(In reply to comment #12)
> Squeebox Radio (hardware version 5) When playing Sirius channel this message
> occurs repeatedly "Stream stopped you are no longer authorized to listen" and
> then music stops.  This happens regardless if the firmware used is version
> 7.5.4 or version 7.6.0.  Pressing the play button or going back to home screen
> only stops it from happening temporarily.  It continually does this.  Sirius
> channels useless.  Please fix this bug!!!!!

If you are using SqueezeBox Server (and not connecting directly to mysqueezebox.com), you can stop these messages by using this workaround:

http://forums.slimdevices.com/showpost.php?p=637411&postcount=174

Logitech has decided that this bug won't be fixed:
https://bugs-archive.lyrion.org/show_bug.cgi?id=17157

If Logitech refuses to fix the problem, you can fix it yourself.