Bug 11456 - Text on Error Pages needs overhaul
: Text on Error Pages needs overhaul
Status: NEW
Product: SqueezePlay
Classification: Unclassified
Component: Diagnostics
: unspecified
: PC Other
: P1 normal (vote)
: 8.1.0
Assigned To: Dan Evans
:
Depends on:
Blocks:
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Reported: 2009-03-24 13:36 UTC by Dan Evans
Modified: 2009-10-04 18:24 UTC (History)
4 users (show)

See Also:
Category: ---


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Description Dan Evans 2009-03-24 13:36:19 UTC
The error messages that appear during the variety of failures need updating.  They are vague and not terribly helpful.

Examples:

1. When a firmware update fails it displays, "There was a problem installing this update.  Please try again or contact support."  

We should know much more about what went wrong.  In the failure I'm deliberately causing I'm switching off the wireless in my router midway through the firmware update.  Fab4 will know it lost connection to its network.  We can display this fact.  Things we will know:

* did it lose connection to WiFi?
* did signal strength dip sharply, causing poor data transfer?
* did it lose connection to the update server?

2. When trying to connect to a SqueezeCenter server but that connection fails, it displays, "Problem Conencting.  Could not connect SB Touch to <servername>."

Here we would know:

* Is the server still broadcasting on 3483 UDP?  If so, we can conclude it's still running, and it must be a problem with other ports.
* Can we connect via 3483 TCP or 9000 TCP?  If the UDP test is TRUE, and this is FALSE then we're dealing with a firewall or security software.
* If no ports are pingable, then the Server may have shut down or crashed.
Comment 1 Richard Titmuss 2009-03-26 05:01:00 UTC
This is too complex a change for MP firmware.
Comment 2 Weldon Matt 2009-07-27 15:14:36 UTC
Many (but probably not all) of these issues have been addressed in latest firmwares.  Retargeting since today is the SLT deadline for 7.4.
Comment 3 Weldon Matt 2009-10-04 18:24:05 UTC
Dan, when you get time, could you review the cases listed?  I think at least some of those were fixed...