Bug 10492 – Artwork Not showing on controller unless playing the album

Bug 10492 - Artwork Not showing on controller unless playing the album

Summary:

Artwork Not showing on controller unless playing the album

Status:	RESOLVED INVALID

Product:	Logitech Media Server
Classification:	Unclassified
Component:	Artwork
Version:	7.3.1
Platform:	PC Windows Vista

Importance:	-- normal (vote)
Target Milestone:	---
Assigned To:	Unassigned bug - please assign me!

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2008-12-29 13:56 UTC by Walker LaRon
Modified:	2009-01-04 23:28 UTC (History)
CC List:	2 users (show)

See Also:
Category:	---

Attachments
Scanner Log (70.32 KB, text/plain) 2009-01-03 06:58 UTC, Dan Forest	Details
View All Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.

Description Walker LaRon 2008-12-29 13:56:21 UTC

Ticket # 081205-004180

Environment:

OS:  Windows Vista
Clean install of SC 7.3.1 
Duet Firmware: r3476
NOT USING ITUNES
5232 Songs - All music shows - ripped from Windows Media Player and direct from CD's, mp3's and FLAC files, uses MP3 tags to add artwork to files

Computer is Hardwired to Router
Receiver and Controller wireless

ARTWORK is SHOWING in SqueezeCenter

Symptom:

Issue is not that Artwork is not showing but:

Artwork only shows on Controller if he clicks on it in SqueezeCenter

When scrolling through artists on controller, will not show artwork

Only shows up on " Now Playing"

States this only started after he updated to 7.3 (and 7.3.1)

Nothing else has changed.

Customer also states "sometimes" if he scans for new and changed music, his Artwork Disappears

Comment 1 Dan Forest 2009-01-01 06:28:00 UTC

This problem occured in V7.3 as well as V7.3.1. NOT as stated below.

ALL subsequent scans for new or changed music has yielded no artwork being displayed when scrolling through artists on controller.

Doing a scan using clear library and rescan everything does not resolve the problem either.

The above 3 lines were posted by me, DAn Forest, the customer with the problem.

Comment 2 Michael Herger 2009-01-02 10:25:47 UTC

Please upload your scanner.log to this bug. Thanks.

Comment 3 Dan Forest 2009-01-03 06:58:40 UTC

Created attachment 4537 [details]
Scanner Log

This is my latest scanner log per you request. If this does not upload properly please let me know. I tried to copy & paste into the comments but there is a limit to the number of characters allowed.

Dan Forest

Comment 4 Michael Herger 2009-01-04 23:28:18 UTC

LaRon - the following line almost always means antivirus software blocking access to the DB:

Can't create/write to file 'C:\Windows\TEMP\#sql_10f4_0.MYI'

Thus the scanner crashes and never searches for artwork.

Dan - please configure your antivirus software (McAfee by chance?) to ignore *.my* files. Support should be able to help you if you can't find the option.