Bug 10339 – SN not accepting Sirius premium accounts.

Bug 10339 - SN not accepting Sirius premium accounts.

Summary:

SN not accepting Sirius premium accounts.

Status:	CLOSED FIXED

Product:	MySqueezebox.com
Classification:	Unclassified
Component:	Internet Radio
Version:	Prod
Platform:	PC Windows XP

Importance:	-- normal (vote)
Target Milestone:	---
Assigned To:	Andy Grundman

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2008-12-15 11:06 UTC by Osama Zaidan
Modified:	2008-12-15 12:17 UTC (History)
CC List:	1 user (show)

See Also:
Category:	---

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Description Osama Zaidan 2008-12-15 11:06:58 UTC

The customer says he has a premium account with Sirius, however SN is not accepting that account.
I forwarded the customer’s information to Andy.
Andy found something unusual about the customer’s account.
Andy was getting a message that says "AccountStatus" field.
Andy was going to check with Sirius, but no feedback yet.

Now we have five customers suffering from this issue. 

SC = 7.2.1
RN-
081211-000331
081212-001306
081211-003722
081215-000991

Comment 1 Andy Grundman 2008-12-15 11:10:22 UTC

Already fixed this morning.

Comment 2 Dan Evans 2008-12-15 11:13:32 UTC

Andy--

Can you provide a couple details?  Was this on Sirius' end of things?  Ours?

Has the fix been made live yet?

Thanks!

Comment 3 Andy Grundman 2008-12-15 11:21:24 UTC

It's a bug on the Sirius side but I have added a workaround, it's live.

Comment 4 James Richardson 2008-12-15 12:17:31 UTC

This bug has been fixed in the latest release of SqueezeNetwork!

If you are still experiencing this problem, feel free to reopen the bug with your new comments and we'll have another look.