Bug 10289 - Server never starts, downloadAsyncError present in the logs.
: Server never starts, downloadAsyncError present in the logs.
Status: CLOSED FIXED
Product: Logitech Media Server
Classification: Unclassified
Component: Windows Service
: 7.3.1
: PC Windows XP
: -- minor (vote)
: 7.x
Assigned To: James Richardson
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2008-12-12 05:43 UTC by Jordan Hirsch
Modified: 2009-07-31 10:33 UTC (History)
0 users

See Also:
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Description Jordan Hirsch 2008-12-12 05:43:26 UTC
I recently upgraded to 7.2.2, revision 24134.  When I start the service (and/or run squeezecenter.exe command-line), it never actually gets past the "starting" phase, even when I've let it run all night.  This shows up in server.log:

[08-12-11 21:32:09.0556] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-11 21:42:24.2107] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-11 21:52:41.4504] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-11 22:02:44.4597] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-11 22:13:12.2533] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-11 22:23:28.2168] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-11 22:34:01.4220] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-11 22:44:42.4528] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-11 22:55:37.2134] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-11 23:05:59.4083] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-11 23:16:00.4370] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-11 23:26:57.4234] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-11 23:37:06.4076] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-11 23:47:21.2174] Slim::Utils::Firmware::downloadAsyncError (500) Warning: Firmware: Failed to download http://update.slimdevices.com/update/firmware/7.2.2/jive.version (404 Not Found), will try again in 10 minutes.
Comment 1 James Richardson 2008-12-12 08:13:01 UTC
Jordan: does the same thing happen with 7.3?
Comment 2 Jordan Hirsch 2008-12-12 10:11:20 UTC
Yes:

[08-12-12 13:10:37.2930] Slim::Utils::Firmware::downloadAsyncError (534) Warning: Firmware: Failed to download http://update.squeezenetwork.com/update/firmware/7.3.1/jive.version (404 Not Found), will try again in 10 minutes.
Comment 3 Jordan Hirsch 2008-12-12 10:20:35 UTC
I only see the error msg when I run from command-line.  I uninstalled everything and am testing with a fresh install of 7.3 now.
Comment 4 Jordan Hirsch 2008-12-12 13:18:07 UTC
Fresh install of 7.3 did not have this error.  I got a crash during the initial scan instead, but I'll open a new bug about that.
Comment 5 Jordan Hirsch 2008-12-12 13:43:59 UTC
Spoke too soon.  After my scan crashed, I restarted with some more debug options, and saw this pop up in the server log again:

[08-12-12 16:42:09.2991] Slim::Utils::Firmware::downloadAsyncError (534) Warning: Firmware: Failed to download http://update.squeezenetwork.com/update/firmware/7.3.1/jive.version (404 Not Found), will try again in 10 minutes.
Comment 6 James Richardson 2008-12-12 14:13:31 UTC
Jordan: This is happening with 7.3.0 or 7.3.1? I.E. the 'nightly' build or the stable release build.

There is a BIG difference in where the builds get their firmware, so this is important to know.

Please give me the REV number 7.3.x rxxxx of the version you are seeing this error on
Comment 7 James Richardson 2008-12-12 15:09:21 UTC
Jordan: Please try now, the 7.3.1 Nightly should be OK for you.

Please reopen the bug if you still see that error.

Smoke test upload fixed for 7.3.1
Comment 8 Jordan Hirsch 2008-12-12 20:06:08 UTC
Actually, this was with 7.3.1 - 24288, which appears to be the latest available at http://downloads.slimdevices.com/nightly/latest/7.3/


[08-12-12 16:55:08.4881] Slim::Utils::Firmware::downloadAsyncError (534) Warning: Firmware: Failed to download http://update.squeezenetwork.com/update/firmware/7.3.1/jive.version (404 Not Found), will try again in 10 minutes.
[08-12-12 17:05:08.4323] Slim::Utils::Firmware::downloadAsyncError (534) Warning: Firmware: Failed to download http://update.squeezenetwork.com/update/firmware/7.3.1/jive.version (404 Not Found), will try again in 20 minutes.
...
[08-12-12 17:25:08.4130] Slim::Utils::Firmware::downloadAsyncError (534) Warning: Firmware: Failed to download http://update.squeezenetwork.com/update/firmware/7.3.1/jive.version (404 Not Found), will try again in 40 minutes.

I only see 3 of these lines in my server.log so far after about 6 hours or so of running.  And unlike before, Squeezecenter will now start properly, so this is not a major issue.
Comment 9 James Richardson 2008-12-15 06:59:58 UTC
Please clear your log, then try with today's (7.3.1 - 24298) build.  If you don't see the error, please mark as fixed.

If you do, please attach a new log snippet.
Comment 10 Jordan Hirsch 2008-12-15 11:50:42 UTC
It did not show up in the log again.  Thanks!
Comment 11 James Richardson 2008-12-22 11:36:53 UTC
This bug has been fixed in the 7.3.1 release version of SqueezeCenter!

Please download the new version from http://www.slimdevices.com/su_downloads.html if you haven't already.  

If you are still experiencing this problem, feel free to reopen the bug with your new comments and we'll have another look.
Comment 12 Chris Owens 2009-07-31 10:33:07 UTC
Reduce number of active targets for SC